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Account Manager in Rolling Meadows, IL at CareerBuilder Employment Screening

Date Posted: 12/8/2018

Job Snapshot

Job Description

US - CB Employment Screening


Who are we?

CareerBuilder Employment Screening is the trusted leader in background screening. We partner with thousands of clients to assist them with completing background checks, drug testing, and occupational health testing for their candidates.  CareerBuilder Employment Screening is a critical piece of the process helping our clients match the right talent, with the right position, at the right time.

We are proud to be an award-winning leader in the background screening industry! We were the first in the business to receive the Number 1 recognition not once, not twice, but THREE times by HRO Today Magazine as the BEST Background Screening Provider.   Our success comes from our people. CareerBuilder Employment Screening values a culture of growth not only for the business, but for its employees.

What’s the role?

Account Managers will be responsible for maintaining a book of mid-sized clients for CareerBuilder Employment Screening. Account Managers will need to and ensure high levels of service are provided to each client. A successful Account Manager will have an optimistic, can-do attitude who owns results, is eager to find improvements, and champions the art of creating ‘wow’ moments for CBES internal and external stakeholders.

  • Develops a thorough understanding of each client’s program requirements to help maximize their use of CareerBuilder Employment Screening’s products and services
  • Identifies proactive opportunities to achieve client account growth; develops action plans, documents, and follows through to completion
  • Monitors client activity and satisfaction levels; reports on Service Level Agreements (SLAs) and recommend improvements to increase levels

What can we offer you?

  • COMPREHENSIVE BENEFITS PACKAGE.  Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid Holidays, generous 401K match!
  • FUN/ENGAGING WORK ENVIRONMENT.  Work in a lively, collaborative open office environment!   
  • STRONG LEADERSHIP! Our leadership is committed to developing CBES employees and are always willing to lend a hand.



Job Requirements:

What do we need from you? 

We need people who enjoy working in a fast paced, production driven environment!  People who will work hard and have fun doing it!  We need people who work well under pressure, like to be challenged and understand how critical it is to get the client experience right!  

Oh, and we need these things too...

  • High School Diploma or GED required
  • Bachelor's degree in Communications, Business, or similar field preferred
  • 1-3 years of experience providing business-to-business Account Management or related experience required
  • Experience in background screening /drug testing and/or Human Capital Management industry experience preferred
  • Previous experience working in a fast-paced environment while remaining organized and responsive to client needs required
  • Previous experience with proprietary systems, SalesForce, or Visio preferred




CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

TSR ID: 001081