Account Success Coordinator in 3800 Golf Road, Rolling Meadows, IL 60008 at CareerBuilder Employment Screening

Date Posted: 10/8/2019

Job Snapshot

Job Description

US - CB Employment Screening

 

Job Summary:

The Account Success Coordinator will provide proactive account support to the Account Management Team through reporting, analytics, and projects. This position is a temporary, 3-month assignment. 

Job Responsibilities:

  • Partner with the Account Management team in supporting client needs
  • Create Account Business Reviews
  • Conduct Admin and User training for Global Support Teams
  • Perform audits for quality
  • Create daily status reports to be shared with Senior Leaders
  • Report on client account data
  • Identify root causes of issues
  • Analyze and interpret information received using deductive and inductive reasoning skills to determine the best solution and follow through to completion
  • Communicate effectively with all departments and positions within the company on the resolution of requests
  • Assist with account research

 

Job Requirements:

Qualifications:

  • High school degree or GED required
  • Bachelor's degree in Communications, Business, or similar field preferred
  • Strong data analysis skills required
  • Strong Excel and PowerPoint presentation skills required
  • Previous experience with proprietary systems, Visio, and CRM systems preferred
  • Demonstrated ability to work under pressure on time-sensitive issues in a fast-paced environment while remaining organized and responsive to client needs
  • Demonstrated ability to convey technical solutions in everyday language
  • Exceptional relationship building and networking skills
  • Excellent teaching skills
  • Ability to receive feedback and make appropriate changes

 


 

 

CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

TSR ID: 001620