Enterprise Client Implementation Specialist in Newport Beach, CA at Broadbean Technology

Date Posted: 3/6/2018

Job Snapshot

Job Description

US - CareerBuilder



Why Broadbean

At Broadbean, a CareerBuilder company, what keeps our teams energized is our fun, dynamic culture, our amazing team members, and yoga pants Monday (who doesn’t work better in yoga pants?). It’s important for us to hire fun, energetic people who love solving problems and delighting customers because at the end of the day, that’s what makes Broadbean a great company – the people!

What we’re looking for….

The perfect fit! We’re looking for someone who gets our business, understands the importance of client relationships, and wants to be part of a team that feels more like family. This person would manage client implementations from time of sale to build completion. This includes interacting with internal teams, clients, vendors, and provide feedback and solutions to help our department remain agile. 

Role and Key Responsibilities:

  • Spearhead complex deliveries, ranging from international to domestic, enterprise-level accounts
  • Pioneer and document new processes and product roll-outs
  • Undertaking special tasks, as assigned by the Delivery Team Manager
  • Take a leadership role in new client implementations to ensure successful results.
  • Create detailed project plans for each new client implementation to include tracking key activities.
  • Coordinate timelines, key information, activities, and stakeholders to ensure successful roll-out.
  • Create and maintain documentation outlining the processes completed, communications, statuses, and activities required to complete the delivery.
  • Independently work to drive delivery process by leading meetings, pursue key information is being delivered.
  • Partner with necessary vendors to gather key information necessary for account configuration.
  • Customize and configure Broadbean account to meet the needs required of the client.
  • Ability to identify, track and manage risks and Client issues for each implementation.

Job Requirements:


  • Minimum of two years in a Business 2 Business environment
  • Experience in software as a service industry
  • Minimum of four years in a client-facing role
  • Ability to think critically in fast-paced, high pressure situations
  • Ability to communicate professionally, both orally and written
  • Ability to troubleshoot and problem solve
  • Being able to multi-task for different implementations with competing priorities
  • Customer Service focused mentality
  • Ability to work with technical and non-technical clientele alike
  • Knowledge of the recruiting industry preferred
  • Must be ready to hold yourself and team members accountable to timelines
  • You can thrive in an environment that is constantly changing, frequently uncertain, and at times chaotic
  • You have at least 2 years of professional experience in a business to business environment
  • You have the patience to learn from your team and peers before turning to yourself for all the answers
  • You’re comfortable leading projects without having the final say




Benefits-We’re All About You! 

When you're focused on the goal, not the path – you can be more flexible, and that translates into more productive and satisfied employees. From flexible hours to volunteering during work hours to diverse education opportunities, CareerBuilder is committed to helping employees strike a balance. 

Here are just some benefits we offer:

  • Training that positions you to hit the ground running with ongoing learning and development courses; we never stop investing in our people.
  • Comprehensive Medical, Dental & Vision Programs
  • Education Reimbursement Program allowing up to $5k per year towards completion of a Bachelor’s and non-MBA graduate degree, and up to $10K per year towards completion of an MBA!  No strings attached!  
  • $400 Annual Reimbursement for Wellness Activities, including your gym membership!  
  • 401(k) Program with Strong Employer Match and 2 year vesting schedule!  

CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.


TSR ID: 000355