Infrastructure Engineer in 3445 Peachtree Rd NE, 7th FL Atlanta, GA 30326 at CareerBuilder

Date Posted: 6/11/2018

Job Snapshot

Job Description

US - CareerBuilder



The Opportunity

The candidate will be a member of the End User IT Services Engineering team responsible for all relevant internal IT endpoints and services.  This role also involves supporting multiple Cloud technologies (UCaaS, SaaS) that provide collaboration and communication channels for both Internal Employees and External customers.  We are looking for a highly motivated candidate who is comfortable working in a distributed team environment, who has strong communication and business skills.


Duties & Responsibilities:

  • Responsible for endpoint operating systems, security, and management tools.
  • Perform software packaging, distribution and patch management.
  • Create, maintain, and manage up to date images of each desktop and laptop class. Work with other IT teams to optimize desktop and software settings provided in each image.
  • Maintain documentation for all images and software push processes.
  • Provide advanced technical support for escalated issues and work with vendors to resolve more complex issues.
  • Respond to Incident Management to identify root causes and strategic solutions to recurring problems.
  • Research and recommend new technologies, enhancements and configuration changes to improve endpoint performance and efficiency.
  • Periodically visit with users to gain insight on requirements and needs.
  • Ensuring the highest levels of systems and infrastructure availability.
  • There may be a requirement to work outside normal office hours to undertake routine maintenance or resolve problems.

Job Requirements:

To succeed in this role you have to have;

  • Strong sense of ownership.
  • Self-starter. Ability to learn and adapt to new technologies is a must.
  • Interacting with people – Proficient in establishing relationships and maintaining contacts with people from a variety of backgrounds.
  • Effective and sensitive communicator in different societies and cultures.
  • Ability to work well under pressure and tight deadlines.
  • Takes responsibility for the documentation and execution of small to medium-scale projects, actively participating in all phases of the project. Identifies, assesses and manages risks to the success of the project.
  • Effectively estimates timescales and resource requirements for the successful delivery of the project(s) to agreed terms of reference.
  • Can clearly articulate complex technical solutions in simple business terms.
  • Depth in understanding of multiple technologies and technical platforms
  • Strong analytical aptitude; quickly understands new technologies and how they work.
  • Security: Stay abreast of company policies and industry best practices.


Job Requirements:

The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required.

  • Bachelor’s degree in Computer Science preferred or relevant experience in an Enterprise environment.
  • Strong understanding of Windows  & Mac operating systems.
  • Experience managing Apple Devices via Jamf Pro / Casper Suite.
  • Experience with Windows Active Directory, GPO, TCP/IP, DNS, DHCP, and SMTP.
  • Experience with endpoint encryption and anti-virus.
  • Experience with Virtualization: VMWare, Citrix XenDesktop and XenApp
  • Security: Familiarity with CIS, NIST, and Data Privacy laws. 
  • Experience with Office365 platform (Skype For Business, Office 2016, SharePoint, OneDrive) Exchange Powershell, a plus.
  • Experience with Zoom Video Conferencing a plus.
  • Experience with VoIP/Cloud Telephony a plus.
  • Monitoring Tools: LogicMonitor, Nexthink experience a plus.
  • Continued technical training and certifications




Benefits-We’re All About You! 

When you're focused on the goal, not the path – you can be more flexible, and that translates into more productive and satisfied employees. From flexible hours to volunteering during work hours to diverse education opportunities, CareerBuilder is committed to helping employees strike a balance. 

Here are just some benefits we offer:

  • Training that positions you to hit the ground running with ongoing learning and development courses; we never stop investing in our people.
  • Comprehensive Medical, Dental & Vision Programs
  • Education Reimbursement Program allowing up to $5k per year towards completion of a Bachelor’s and non-MBA graduate degree, and up to $10K per year towards completion of an MBA!  No strings attached!  
  • $400 Annual Reimbursement for Wellness Activities, including your gym membership!  
  • 401(k) Program with Strong Employer Match and 2 year vesting schedule!  

CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.


TSR ID: 000675