Process Improvement Analyst, Records in Rolling Meadows, IL at CareerBuilder Employment Screening

Date Posted: 9/14/2018

Job Snapshot

Job Description

US - CB Employment Screening


The Process Improvement Analyst is responsible for evaluating, planning and implementing improvements through training, business processes and standardizing practices that span multiple roles and/or departments. The Process Improvement Analyst will conduct thorough audits of standard operating procedures, fulfilled work, ongoing training needs and approaches for new procedures. This position will lead report recommendations for improvements and standardizations to management on an ongoing basis. The position will also be responsible for delivering updates to other areas of the business as needed.


  • Conduct quality audits of orders and document all findings
  • Ensure all procedures are updated and created as needed
  • Communicate all updates to department employees as directed by management
  • Evaluate common trends and risks using the audit data
  • Identify training gaps and deliver supplemental training as needed to existing employees
  • Coordinate with other Process Improvement Analyst throughout Operations to ensure consistency in monitoring, tracking and reporting
  • Review all compliance driven data to develop corrective actions plans and drive these plans to completion
  • Create quality program as needed within each functional department
  • Present monthly to management based on recommendations, risks, trends and findings processed ensuring all necessary paperwork is attached, and that all necessary protocols are followed.


Job Requirements:

  • High school diploma or equivalent
  • Bachelors Degree in Communications, Business Management, or related field (preferred)
  • Process improvement experience (preferred)
  • MS Office skills (Word, Excel and PowerPoint) with strong emphasis on Excel skills
  • Strong ability to perform detailed qualitative and quantitative analysis
  • Strong collaboration skills with ability to work with various business groups and technical partners
  • Strong problem-solving skills
  • Strong communication and analytical skills
  • Self-directed with excellent follow through
  • Meticulous attention to detail and a passion for driving execution at a detail level
  • Develop and interpret technical documentation for training and end user procedures




CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

TSR ID: 000978