Project Manager, Software Implementation in Chicago, IL at CareerBuilder

Date Posted: 4/24/2018

Job Snapshot

Job Description

US - CareerBuilder

 

 

CareerBuilder is looking for an entry level Software as a Service (SaaS) Project Manager to join our team and drive projects for our small business to mid-market clients. CareerBuilder provides companies recruitment software solutions to help hire the right people, for the right cost, at the right time. With a strong history of growth, profitability, and exceptional service, CareerBuilder is ideal for driven, energetic, critical thinking professionals looking to learn and develop their skills in a fast moving, entrepreneurial environment.

As a Software Project Manager, your primary role will be to drive a positive implementation experience using a consultative approach to build a long-standing partnership with our clients. You will work with multiple internal and client teams to provide a configurable customer solution and implementation strategies. This is a position with large responsibility and high exposure, for this reason it’s critical to have excellent communication skills, be business process savvy, have a strong technical background, as well as have strong organizational and time-management skills.

 

Major Responsibilities/Activities  

  • Under direct supervision, works on routine projects and tasks utilizing the established processes and procedures.
  • Participates in the sales cycle when requested to gather requirements, confirm product functionality, formulate delivery approach, and develop a Scope of Work (SOW).
  • Independently manages multiple software implementation projects simultaneously.
  • Coordinates and leads all meetings with clients and appropriate stakeholders throughout projects.
  • Follows CareerBuilder’s implementation methodology and best practices to deliver an optimal client experience.
  • Adheres to established project SLAs, and documents variances from timelines accordingly.
  • Partners with clients to understand their business operations and initiatives through a consultative approach to recommend the optimal software configuration to achieve their goals.
  • Manages and oversees all operational aspects of their projects and identifies and escalates any issues appropriately.
  • Leverages development tools to make requested configuration changes in the client’s software.
  • Reviews and QAs customer setup or deliverable prior to client delivery.
  • Communicates consistently and effectively keeping all relevant stakeholders up to speed with project progress, risks and milestones.
  • Creates and maintains project plans/timelines, documents changes, communicates impact and executes on updated plan.
  • Conducts trainings for client’s admins and end users on effective software usage to foster adoption.
  • Collaborates with other members of the Software Implementation team to on complex projects
  • Develops competency in all CareerBuilder products and services.
  • Learns implementation process for multiple software offerings within the CareerBuilder software suite and begins to implement across multiple product lines.
  • Facilitates the setup and integration of third party partner modules.
  • Oversees the workflows of all relevant product and support teams to ensure CareerBuilder is fulfilling all requirements and deliverables with the most timely and quality work.
  • Maintains established NPS and QA metrics.
  • Travels to CareerBuilder offices and/or client locations as required (up to 15%).
  • Other duties as assigned

Job Requirements:

Job Requirements

  • Bachelor’s Degree required.
  • 1-3 years of experience in HR, Recruiting or Project Management. Software project management experience preferred.
  • PMP certified is a plus.

 

Additional Knowledge, Skills and Abilities 

  • Ability to multi-task
  • Detail-oriented
  • Ability to translate detailed information into key takeaways
  • Adapt to varying communication levels and styles
  • Identify potential road blocks and pitfalls and to mediate risk
  • Diagnose trends and use data and collective information
  • Willingness to adapt to change in regard to project type, communication styles and process improvements
  • Maintain a positive attitude – both internally and externally
  • Manage, motivate and mentor internal and external stakeholders
  • Able to work and collaborate with diverse personalities, roles and backgrounds
  • Advanced MS Office skills; including OneNote, Outlook, PowerPoint, Excel and Word
  • Salesforce experience is a plus

 


 

 

Benefits-We’re All About You! 

When you're focused on the goal, not the path – you can be more flexible, and that translates into more productive and satisfied employees. From flexible hours to volunteering during work hours to diverse education opportunities, CareerBuilder is committed to helping employees strike a balance. 

Here are just some benefits we offer:

  • Training that positions you to hit the ground running with ongoing learning and development courses; we never stop investing in our people.
  • Comprehensive Medical, Dental & Vision Programs
  • Education Reimbursement Program allowing up to $5k per year towards completion of a Bachelor’s and non-MBA graduate degree, and up to $10K per year towards completion of an MBA!  No strings attached!  
  • $400 Annual Reimbursement for Wellness Activities, including your gym membership!  
  • 401(k) Program with Strong Employer Match and 2 year vesting schedule!  

CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

 

TSR ID: 000523