Salesforce Administrator in Norcross, GA at CareerBuilder

Date Posted: 4/4/2018

Job Snapshot

Job Description

US - CareerBuilder

 

 

Overview

 We are currently seeking a Salesforce.com Administrator to join our IT team supporting our global Salesforce platform. Our fast paced team relies on Lean Development Principles to support a variety of line-of-business applications and data analysis/manipulation processes.  The team’s focus is primarily around salesforce automation to improve productivity within our customer support and sales teams. Our team has several Salesforce developers and administrators and we’re looking for an additional Salesforce.com administrator with experience working on large, complex Salesforce implementations.  

The ideal candidate will have experience in the Service Cloud and Sales Cloud.  This includes a solid understanding of Cases, Entitlements, and the Service Console as well as Opportunities, Quotes, Orders, and various Sales Processes and Workflows.  This is a chance to join a great team in a learning environment and sharpen your skills with us.

Ideally our new team member will have 3 - 5 years of experience as a Salesforce.com Administrator developing workflows, page layouts, security configurations, sharing rules, etc.  Salesforce.com Certification is a plus, but we care more about knowledge and experience than test taking skills.  Excellent communication, both written and verbal, are invaluable in this role.

Essential Functions

  • Customize and maintain existing client applications, enhance page layouts, implement business-tier logic, primarily with Salesforce.com.
  • Design and implement new workflows and triggers, as well as troubleshoot and enhance existing processes within Salesforce.
  • Build and enhance Salesforce.com Reports and Dashboards
  • Work with a complex Salesforce security model including Roles, Profiles, and Permission Sets
  • Work with custom objects and fields to extend our data model in Salesforce, while keeping an eye on the big picture regarding integration points and data cleanliness
  • Assist other team members in supporting end users in all areas of the business, answering Salesforce.com usage questions  and suggesting creative solutions to challenging business problems.
  • Troubleshoot reported user problems and provide resolution to issues, including interfacing with business customers to resolve their complaints.

Job Requirements:

Education

  • Minimum Bachelor’s Degree, preferably in Computer Science or related field.

Required Technology Skills

  • Salesforce.com Administration experience
  • SOQL query familiarity and data analysis & manipulation experience

Desired Skills

  • Experience with data migration  and cleansing tools such as DemandTools, dbAmp, Dataloader.io
  • Experience building custom UI components with Skuid
  • Experience with content management or document creation tools such as CongaComposer
  • Familiarity with Salesforce.com marketing integration applications, such as ExactTarget, HubSpot or Pardot
  • Familiarity with SQL Server, the ability to write complex SQL queries, stored procedures and SSIS

 


 

 

Benefits-We’re All About You! 

When you're focused on the goal, not the path – you can be more flexible, and that translates into more productive and satisfied employees. From flexible hours to volunteering during work hours to diverse education opportunities, CareerBuilder is committed to helping employees strike a balance. 

Here are just some benefits we offer:

  • Training that positions you to hit the ground running with ongoing learning and development courses; we never stop investing in our people.
  • Comprehensive Medical, Dental & Vision Programs
  • Education Reimbursement Program allowing up to $5k per year towards completion of a Bachelor’s and non-MBA graduate degree, and up to $10K per year towards completion of an MBA!  No strings attached!  
  • $400 Annual Reimbursement for Wellness Activities, including your gym membership!  
  • 401(k) Program with Strong Employer Match and 2 year vesting schedule!  

CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

 

TSR ID: 000458