Security Operations Analyst in Norcross, GA at CareerBuilder

Date Posted: 4/16/2018

Job Snapshot

Job Description

US - CareerBuilder

 

 

The Security Operations Analyst is responsible for researching, tracking and monitoring all user activity and interactions with the CareerBuilder sites. This position focuses on conducting advanced level investigations across multiple systems.


The role requires a combination of strong technical and communication skills so that complex data can be analyzed and then translated into actionable information, identify patterns to prevent or quickly stop fraudulent behavior while also ensuring that legitimate activity is not unnecessarily stopped or delayed.

Areas of Focus


• Enforce CareerBuilder Terms and Conditions
• Utilize internal reporting, internal proprietary systems, and anti-fraud 3rdparty software to detect and investigate suspicious or unauthorized activity on client accounts
• Review new ecommerce orders for fraudulent activity within assigned SLA
• Address employer and job seeker questions/issues through email and over the phone
• May be required to act as Subject Matter Expert for other groups and departments with regard to Trust and Site Security operations
• May need to work with Legal and outside Law Enforcement or Agencies on investigations
• Propose changes or updates to processes to improve efficiency and reliability

Job Requirements:

Requirements


•    Bachelor’s degree preferred
•    Minimum 2 years in online fraud investigation and mitigation
•    Requires shift-work, including weekends, non-business hours and holidays, and may require on-call availability 24 hours a day, 7 days a week, 365 days a year
•    Self-motivated and able to work well with frequently-shifting priorities
•    Proven analytical, problem solving and time management skills are essential
•    Excellent communication and interpersonal skills
•    Strong customer service skills and skills; call center experience preferred
•    Proficient with MS office suite; advanced Excel experience preferred
•    Ability to read email headers
•    Security or Fraud certification preferred.

 


 

 

Benefits-We’re All About You! 

When you're focused on the goal, not the path – you can be more flexible, and that translates into more productive and satisfied employees. From flexible hours to volunteering during work hours to diverse education opportunities, CareerBuilder is committed to helping employees strike a balance. 

Here are just some benefits we offer:

  • Training that positions you to hit the ground running with ongoing learning and development courses; we never stop investing in our people.
  • Comprehensive Medical, Dental & Vision Programs
  • Education Reimbursement Program allowing up to $5k per year towards completion of a Bachelor’s and non-MBA graduate degree, and up to $10K per year towards completion of an MBA!  No strings attached!  
  • $400 Annual Reimbursement for Wellness Activities, including your gym membership!  
  • 401(k) Program with Strong Employer Match and 2 year vesting schedule!  

CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

 

TSR ID: 000506