Solutions Architect in Chicago, IL at CareerBuilder

Date Posted: 9/17/2018

Job Snapshot

Job Description

US - CareerBuilder



This person will provide sales team with expert product and technical knowledge. The primary focus of this position is to provide strong technical support and thought leadership during the pre-sales process. Must be able to master company's technology, and gain the customers’ and sales team’s confidence to such a degree that they see you as the solution expert. Will be expected to ascertain and elicit customer requirements, engage in consultative and technical solutions meetings, and architect a complete solution, working with the sales, product and R&D teams. After the sale is completed, you will transition your work to the Delivery Team to implement the solution correctly.


Must be able to support sales team with confidence and demonstrate company's products to senior management (C-level), vice president, director, recruiter and technical audiences. Must then be able to engage with the prospect to learn about their environment, prepare scoping documents to inform statement-of-work and proposals and work with company's engineers to advise the best solution. This may require assisting or leading several customer meetings – both on phone and on customer site.

 Success in this role requires: excellent listening skills, requirements-solicitation skills, excellent writing skills, strong technical skills, and the ability to document solutions.

 After the sale, you will be responsible for documenting and transition's all of the technical knowledge and business requirements gained during the sales cycle to the Delivery Team so that the implementation is as seamless as possible. A key measurement of performance will be how closely aligned the prospects’ expectations and pre-sales efforts are to the actual implementation.


Pre-Sales support to Enterprise & Global clients

Ability to present global software solutions

Support the relationship with the customer at a technical level

Act as technical resource for sales

Successfully project manage all presale's engagements

Gathering technical requirements from customers’ technical team

Write user-focused solution documents

Advising customers which products they need for a proposed solution

Explaining to customer how the proposed solution will integrate into the clients’ current workflow and systems

Assist with writing formal documents such as proposals, and answering RFIs; coordinating information gathering

Provide key market insights to the product development team

Attend prospect, customer or internal meetings

Navigate API documentation and provide expert guidance to customers

Conduct high level technical trainings based on the sales force’s needs

Document and update in as required

Web and Live Product demonstrations

Present product to different audience such as C-level management, vice presidents, directors and the customer’s

Job Requirements:


 Minimum 5 years of sales or sales engineer experience (or equivalent)

Ability to travel 50%+

Documented success selling solutions to the C-Suite

Good technical skills and problem solving skills

Experience in Human Resource and/or Recruitment industries

Understanding the technology role in solving business issues and improving ROI

Well-developed interpersonal skills with an ability to get along with diverse personalities

Strong presentation skills

Strong problem solving and analytical skills

Ability to guide sales team to adopt and present the correct solution




Benefits-We’re All About You! 

When you're focused on the goal, not the path – you can be more flexible, and that translates into more productive and satisfied employees. From flexible hours to volunteering during work hours to diverse education opportunities, CareerBuilder is committed to helping employees strike a balance. 

Here are just some benefits we offer:

  • Training that positions you to hit the ground running with ongoing learning and development courses; we never stop investing in our people.
  • Comprehensive Medical, Dental & Vision Programs
  • Education Reimbursement Program allowing up to $5k per year towards completion of a Bachelor’s and non-MBA graduate degree, and up to $10K per year towards completion of an MBA!  No strings attached!  
  • $400 Annual Reimbursement for Wellness Activities, including your gym membership!  
  • 401(k) Program with Strong Employer Match and 2 year vesting schedule!  

CareerBuilder, LLC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.


TSR ID: 000695